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joyce M
1 reviews | Active since Jun 2010
31 Mar 2015, 14:15
bad attitude
I received an sms to collect my medication at the chemist, when I got there I was attended by selby masuku. His attitude stinks. He couldn't find my medication, I asked him how long should I wait cos I already had an sms, the selby guy with an attitude says he doesn't care how long I wait, he's not the one who needs medication. He says I'm more than welcome to query my medication on my own. What I hate is his attitude
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Medirite Pharmacies's replyOfficial
01 Apr 2015, 16:44Hello leope1,
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Pretoria North. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
After investigating the incident, the feedback received was not in line with your comments mentioned.
The pharmacists indicated that he did not make these comments. It was also noted that you were early in collecting your medication which resulted in further steps taken to retrieve your parcel
Please note that the pharmacy and its personnel will take extra care in ensuring that superior service is provided at all times.
We thank you for your patronage
Medirite team
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Pretoria North. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
After investigating the incident, the feedback received was not in line with your comments mentioned.
The pharmacists indicated that he did not make these comments. It was also noted that you were early in collecting your medication which resulted in further steps taken to retrieve your parcel
Please note that the pharmacy and its personnel will take extra care in ensuring that superior service is provided at all times.
We thank you for your patronage
Medirite team
Medirite Pharmacies's reply01 Apr 2015, 16:44
Official
Hello leope1,
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Pretoria North. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
After investigating the incident, the feedback received was not in line with your comments mentioned.
The pharmacists indicated that he did not make these comments. It was also noted that you were early in collecting your medication which resulted in further steps taken to retrieve your parcel
Please note that the pharmacy and its personnel will take extra care in ensuring that superior service is provided at all times.
We thank you for your patronage
Medirite team
Thank you very much for bringing this matter to our attention.
Please accept our sincere apology for the inconvenience caused at our Medirite store in Pretoria North. Medirite Pharmacies are committed to serve its customers in a professional and friendly manner.
After investigating the incident, the feedback received was not in line with your comments mentioned.
The pharmacists indicated that he did not make these comments. It was also noted that you were early in collecting your medication which resulted in further steps taken to retrieve your parcel
Please note that the pharmacy and its personnel will take extra care in ensuring that superior service is provided at all times.
We thank you for your patronage
Medirite team