AMBULANCE SERVICES AND EMERGENCY CALL CENTRE SUCKS

112 AMBULANCE EMERGENCY CALL CENTRE AND SERVICES JOHANNESBURG IS A DISGRACE. HERE WE ALL ARE THINKING COVID IS KILLING US... NO WE GOT IT SO WRONG ITS THE AMBULANCE SERVICE AND CALL CENTRE THAT IS KILLING THE PEOPLE. THIS IS MY SECOND BAD EXPERIENCE WITH THEM. AS MYSELF AND MY COUSIN ARE SITTING IN THE CAR CHATTING A MAN APPROACHES US IN PAIN, HE PASSED OUT AND WE BOTH CALL 112 EMERGENCY NUMBER THEY TRANFERRED US TO THE AMBULANCE SERVICE. THE AGENT THAT ANSWER MY CALL ASK MY NAME AND CELL NUMBER BUT DIDNT EVEN BOTHER TO ASK THE ADDRESS WHERE THE MAN WAS LAYING AND JUST DROPPED THE CALL IN MY EAR. IN THE MEAN TIME MY COUSIN WAS SPEAKING TO ANOTHER AGENT THAT AGENT COULDNT SPELL OR HEAR ANYTHING MY COUSIN WAS SAYING AND ONCE AGAIN DROPPED THE CALL IN HIS EAR AS WELL. I CALLED BACK AS I WAS NOW WORTIED AND ANNOYED ONCE AGAIN GOT TRANFERRED TO AMBULANCE CALL CENTRE ALL I HEARD WAS HUH WHAT YOU SAYING SO DAM PROFESSIONAL. EVENUALLY MYSELF AND MY COUSIN DECIDED TO PUT HIM.IN THE CAR AND RUSH HIM OURSELVE.

AS I MENTIONED ABOVE THIS IS A SECOND TIME MY DOWNSYDROM SISTER HAD COVID AND GOT VERY ILL ONE NIGHT I CALLED THE SAME SERVICES AND THEY EITHER SAID THEY COMING OR CUT THE CALL IN MY EAR. EVENTUALLY WE HAD TO RUSH HER OURSELVES 3 HOURS LATER TO HOSP AS TO COULDNT BREATH. WAITING UNTIL NOW FOR THAT AMBULANCE.

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