Shocking Service from Tokai Medicross

30.12.2020 My daughter went to Tokai Medicross today to be told that there is an outstanding amount due on my account. I contacted Yvonne Barker in accounts to be told that an amount was outstanding from December 2019 that Discovery did not pay which in itself is odd as they are medical aid rates. I have never been sent or contacted regarding anything outstanding at Medicross which I would have gladly investigated with Discovery and Medicross at the time. Medicross have handed me over which is obviously affecting my credit rating although a small amount. No one from the collection agency have contacted me either. I have been a client of Medicross for well over 20 years and am shocked at the way they have handled this. I certainly will take this further as they have no right to do this without due process of letting me know of the outstanding amount. They certainly will not be seeing me again which is a pity because the doctors there are really great