Pathetic service at Medi cross Pinetown

On the 20th of April 2023 I went to Medicross Pinetown, my dentist was on leave and they had a locum Dr Zahir Joolay. I explained that I needed a root canal as I knew the type of pain that I was experiencing however he assured me that it was a filling. The same night I was in excruciating pain. I called the rooms the next morning and the Dr called back and explained that he cut the gum and it's healing that I why I was in pain but he did not explain this while performing the procedure. I also asked them to email the account to me and send me a certificate for work. Nothing took place thereafter. I had to suffer on Eid day and was dosing myself with myprodol. I had to perform an emergency root canal thereafter. It is the 27th of April and no certificate has been sent till date. The rooms went ahead and claimed from medical aid after signing that I will pay cash and THEY DID NOT SEND ME THE ACCOUNT DESPITE ME BEING A REGULAR. I WILL NEVER RECOMMEND MEDI CROSS PINETOWN DENTAL. ABSOLUTELY POOR AND PATHETIC SERVICE