Medicross Tokai is pathetic

Always having problems with these people, they are totally unorganised and their after service is pathetic. I had a broken tooth a moth ago and went to the dentist, I call in today as the entire filling has broken out again, now being in extreme pain, they telling me it's not an emergency??? Giving me details of another dentist in kroomboom??? I had the same issue twice with my daughter's, we see the doctor and when we need a follow up they don't call back, tell us they not able to see us etc, pathetic....