Medicros Constantia Park, Pretoria

Is Medicross Constantia Park running a malpractice business ?

Yesterday my Mother ( 83-year old pensioner ) left the dentist rooms of Dr Theron with a diagnosed infection but without a treatment course of action.

We asked for Dr Theron to call back and he did not.

We asked the reception today for a treatment action and that has also been ignored.

Is this customer practice license-worthy ?