Lack of customer care

After having to "re-schedule" a dental appointment from THEIR side; as the previous time we were not even informed the electricity is off and appointments cancelled. Low-paid Admin were left behind to deal with clients; and the GPs and Dentists; couldn't even took a minute SMS'ing clients they cannot consult. Not that I see how it affects the GP side.

This @ Medicross Gezina.

By now I have expected a call at least to confirm the re-scheduled appointment is still on; so that I don't drive there for nothing; AGAIN.