BF
Bernadine Farthing-McLean

1 reviews | Active since May 2017

21 Feb 2023, 10:59

Don't visit Medicross Benoni over weekends

I want to warn people that go to Medicross Benoni especially over the weekends when Locum doctors are the only ones on duty. I was there on Saturday 18 February 2023 with explosive diarrhea. The Locum I saw diagnosed the symptoms correctly however I was told that I would feel better by Sunday morning. Which was totally the opposite as everything that went in was out within 7 hours. The medication had no time to work. If a person can't keep anything in an injection would be the better option as the R 1076.00 medication didn't work. The Locum also said she would leave my name and instructions at reception when I called on Sunday reception only had my name with no instruction. No doctor is available. I was then put through to the nurses station and spoke to Joy and asked that they inform my doctor (Dr. Le Roux) that I am not getting better. I was told they don't have the doctors numbers. I never asked for his number. I asked them to call him to find out what must be done. To no avail.

I called again on Monday morning to request a sick note as I wasn't able to go to work due to the explosive diarrhea. I called again at just after 12h00 to request the sick note be emailed to me. At 15h00 I emailed Medicross requesting the sick note to be emailed to me. At 16h00 I called again and still nothing.

On Tuesday 21 February 2023 with the explosive diarrhea still active I had to drive 30km i.e. 60km there and back to collect the sick note myself. This is gross ignorance and incompetence.

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