JB
Janine-Kerry Botterill
1 reviews | Active since Jun 2021
18 Jun 2021, 12:51
Bad service to covid patients
I have been a patient of Dr Knight for 9 years . Week ago wrongly diagnosed with throat and ear infection. Took it on myself to request a covid referral letter . That night got a call results were positive. Since yesterday I have called numerous times asking for Dr Kinight to give me a call and hopefully send me a online script , rather than spreading the virus in their waiting room . From 8am Thursday till Friday 13:00 not even a call. Cheers to the spread of Covid
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Replies (1)JB
Janine-Kerry Botterill's updateReviewer Update
18 Jun 2021, 17:15Round 2
Finally got a call from receptionist I was asked to be there in 30min . I arrived on time was informed they are not busy today but had to wait in the isolation room . One hour later , still no Dr Knight. Feeling absolutely awful I decided to go home and climbed into bed .
Finally got a call from receptionist I was asked to be there in 30min . I arrived on time was informed they are not busy today but had to wait in the isolation room . One hour later , still no Dr Knight. Feeling absolutely awful I decided to go home and climbed into bed .
JB
Janine-Kerry Botterill's update18 Jun 2021, 17:15
Reviewer Update
Round 2
Finally got a call from receptionist I was asked to be there in 30min . I arrived on time was informed they are not busy today but had to wait in the isolation room . One hour later , still no Dr Knight. Feeling absolutely awful I decided to go home and climbed into bed .
Finally got a call from receptionist I was asked to be there in 30min . I arrived on time was informed they are not busy today but had to wait in the isolation room . One hour later , still no Dr Knight. Feeling absolutely awful I decided to go home and climbed into bed .