Medicare visiting hours

First off I can't give the staff at rustenburg Medicare a bad review because they where truly amazing.... My main problem is the visiting hours that's only for 1hr day and only in the early afternoon... So our loved ones must be alone for the most of the day lay in a cold strange place. The covid 19 pandemic has run its course and that is still being used as an excuse. Now I know my wife would me long out of hospital before I even get feedback on this... Let's hope it could help someone else someday