STILL NOTHING WAS DONE REGARDING MY COMPLAINT

I LODGE AN COMPLAINT AGAINST MEDIA 24 ABOUT ONE REPORTER WHO DOES NOT EVER COME BACK TO A PERSON SINCE MAY 2015 .. I RECIVED ONE EMAIL WHERE I WAS TOLD ONLY THAT THE CERTAIN REPORTED DOES NOT WORK FOR CITIZEN BUT FOR THE DAILY SUN .. CUTS NO ICE LADY IF U NOW WORK FOR CITIZEN OR DAILSY SUN IF YOU GO TO COLLEGE OR BUY YOUR DEGREE OR DIPLOMA THROUGH SHOPRITE .. IT ALL BOILS DOWN TO CUSTOMER SERVICE AND THE FACT THAT A PERSON SENTS EMAILS UPON EMAILS AND THE REPORTER DOES NOT EVEN BOTHER TO HEAR YOUR SIDE OF THE STORY .. I THINK A GR 1 HAS MORE BRAINS THEN SOME OF THE REPORTES AT THE DAILY SUN BECAUSE THE LEVEL OF COMMUNICATION AND LEVEL OF EDUCATION IS VERY SCARY !!!