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anonimus A

1 reviews | Active since Mar 2010

06 Jun 2017, 09:01

Bad service

<p>I bought a subscription for your pregnancy magazine with media24 as a gift for someone and paid in advance the annual fee.I completed a form with the delivery address and also gave them a contact number of the person to contact and asked them to contact her to confirm the delivery address.They contacted her on which the address was incoreclty and she gave them the correct address and how it should appear, she gave them the adress twice.I made the payment on the 29 of macrh and was told the magazine is a bi monthly one and we will be early for the july issue.she received an sms on the 17th of May saying she will receive the magazine in 10days time.10 days have passed and the 5th of June when i called the media 24 website only to discover the address was incorrect even after she has given the address to them twice.This is really annoying as they dont even have the courtesy of calling us to fix this but expect us to be the ones calling after them.They have now re posted the magazine and we should wait another 10days, they can not even go out of their way to give better service for the inconvinience, when i spoke with a Lelaine that told me"she has to wait for another 10days"now we must wait for another 10 days meaning we waited for a total 20days for the delivery of a magazine, Talk about wack service</p>

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