CA
Chloe A

1 reviews | Active since Mar 2019

26 Mar 2019, 11:04

Pathetic customer service and 100% inefficient

Terrible customer service, only efficient when it comes to payments of which were made over a year ago. Claims to have made calls that were never received. I did not even ask for this service (ambulance) as I was ill and unconscious. The service was more expensive than the overall treatment.

0
Replies (1)
Medi Response
Medi Response's reply26 Mar 2019, 11:53
Official
Dear Chloe

We note your concerns, Kindly note that we have logged an internal ticket for this and the reference number is MR#***6/03

In the meantime, kindly provide us with an account reference number or your ID number in order for us to further investigate this incident.