Worst antenatal service. If you are understaffed mention it so that patients don't expect quick and reliable service

I gave birth via c section. Was made aware of all the antenatal care that I was going to receive at the hospital even signed a form consenting to it. being a first time mom with my legs numb and not being able to move due to surgery, I held my baby helplessly while he cried and no one offered to come assist with the distressed baby. I couldn't reach the call button due to the fact that the remote was on the floor. To make things worse I was left there with an itching body for a whole hour with no attendance only until I made a call to the manager.