total lack of Customer service and lack of leadership

I would never recommend that any patient makes use of this organization not only do you receive poor hospital care but the staff at the hospital believe that they are better than the patients. Customer care should be priority however at this hospital Status within the company is pivotal. The PRO at Mediclinic Victoria seems to have a degree in sweeping complaints under the carpet and the accounts manager believes that she owns the organization and can speak to clients however she chooses. I have laid a complaint on the Mediclinic head office website and even this has not helped this is no a series of appalling treatment at this hospital it is sad the the company does nothing about complaints