MM
Mooketsi M

1 reviews | Active since May 2011

26 Jul 2023, 12:06

Terrible service and overall experience.

MEDICLINIC CAPE GATE

I received treatment on three different occasions, and on one I was admitted, for the same issue from three different doctors (GPs), who also prescribed post treatment medicine, just to be told to see a GP. No one accounted for why the treatments did not resolve my issue or offer to re-evaluate and give alternative treatment. Their head of EC Dr. Mohammed sent details of the visits and that is referred to as "investigation report into my complaint". Lindsay - Leigh Thomas the Patient Experience Manager, could only send emails and tell me that I was given recommendation. This is a hospital, but my experience indicates that they are in the business of making money as opposed to treating patients.

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