Poor Medical treatment

we visited the casualties at around 14h30 yesterday with my daughter whom required stitches in her chin. we were taken to the procedure room were we where seen by Dr Hein Kiesgeter. he did not bother to do a proper consult had a look at our daughter who is 19 years old and send us home without stitches only an ointment to prevent infection.

this morning I had to bring my child to our GP who then immediately confirmed and inserted 2 stitches to her chin.

we brought this to the attention of the casualties and wanted to report the incident. NO JOY, only to be called by an assisted that had all sorts of excuses and if we wanted a formal complain then we had to do an email to DR Brink whom is the head of that department.

he will not speak to us unless we write an email first. what kind of medical care is this??? the way my daughter and wife was treated is totally unprofessional and not the level of service we are use to from Durbanville Medi Clinic.