Mediclinic Morningside

Took my child to the emergency department at Morningside medi clinic, suspecting a serious illness, reception at the emergency department don't even welcome you, no hello no hi, nothing, no sympathy, listed on the list of providers as per my GP, I went there,the receptionist said Doctors don't know anything about medical aid, no sympathy,no understanding, not even the courtesy to say let me help u figure this out, the tone of voice was pathetic, all I was told was about a 35% co payment,. Hospital staff, especially emergency department staff are supposed to be sympathetic coz No1 goes there to visit the staff and have a cup of tea, people go there at their worst and their lowest times in life,