Medi-Clinic : Brits

Extremely unhappy with the unprofessional service received this morning (23/08). We around 06.00.Myself ,wife and child came in as my child had a fever and was vomiting. The person in the emergency ward came with the form and I was told to fill it in "man" as if I was a friend.

The nurse attended to my child, where and you could see that handling a child was not her specialty. Doctor ***** (not sure about the spelling and can't find her on your list of practitioners) "assisted" my wife and child, and my wife was asked why the child did not have a mask on. The doctor had a complete lack of empathy and compassion for the situation. She is 11 months old. According to the government written gazette, wearing of masks up to the age of 6 is not mandatory. My wife was met by sarcastic remarks and a doctor that seemed to be in a rush to get her shift over. I was phoned during this consultation as my wife was furious. My child's ears were checked. My wife asked why her nose and throat was not checked, and the nurse had nothing to say but smirk and murmured something to herself.

I will be taking this up with my medical aid and any other platform I can to expose this poor service.

I'm appalled that this is the medical services we have at a private hospital.