Hospital nightmare

My partner went for a back surgery he couldn't move but the staff wouldn't even put his food in his hand so he didn't eat for 2 days until I got there and fed him. Him and the 2 other men in his ward has to beg for everything and the staff make them feel like a burden. My partner was so distraught that he wanted to come home and didn't really care about the healing process. I had to make a major scene and still the service isn't what we signed up for. I can't wait to get him out of there and I strongly suggest that no one ever goes there, the service is disgusting.