DISASTEROUS CONSTANTIABERG EMERGENCY UNIT

Rushed my 96 yo Mother to Constantiaberg Emergency Unit as she fell of a chair having momentarily passed out. HIt head on floor. Sliced leg open. This was 7.30 p.m. after 3 hrs she was still not attended to. Add: Verbal eplanation of ECG eventually taken was far from satisfactory with an inaudible wishy washy reply that made no sense. The stickers were left on her body. She struggled to get 7 of them off by the time we got home at 12 o'clock last night. The not-si-busy nurses station which had at any given time 3-4 behind it told her they "thought she had been attended to..." No checking for concussion at any time by looking into her eyes with a light. 3 times we had to answer the same questions...this apart from having given ALL the relevanr nfo on a form. A general office has an IN and OUT tray....I find this response appaling!! Somebody mentioned Victoria Hospital gives better service. That's REALLY saying something....