PN
Phumeza N

1 reviews | Active since Jun 2016

16 Oct 2019, 14:00

Complaint Morningside emergency unit

I cannot believe the carelessness of the hospital called private but in actual fact it is a public hospital. I got admitted on the 30th September 2019. The service was poor from the time I got into the hospital when attended by Doctor Rudolf or whatever the name is the surgeon specialist. He was always in a hurry, he left and said he will check with the Doctor for Medication and that was the end of me seeing him for 2 min on the last day . Never attended to me fully when I requested the incident report and even the date of checkup and when I reported the nose bleed and short breath even though that was the case I was discharged and spoke to Palesa who was rude who never had a way of speaking to me. And on the night of the 2nd I was attended by Sister Qaqa on shift when I could not breath she had told me to drink water there’s nothing she can do and I must stop complaining all the time when I am feeling pains. I am really disappointed as of to date I did not receive the incident report form and to get the checkup date I had to call the hospital. Never ever will I ever go or refer someone to that Public hospital but paying big funds with my medical aid.

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Replies (1)
PN
Phumeza N's update18 Oct 2019, 10:36
Reviewer Update
I cannot believe the carelessness of the hospital called private but in actual fact it is a public hospital.
I got admitted on the 30th September 2019. The service was poor from the time I got into the hospital when attended by Doctor Rudolf or whatever the name is the surgeon specialist. He was always in a hurry, he left and said he will check with the Doctor for Medication and that was the end of me seeing him for 2 min on the last day . Never attended to me fully when I requested the incident report and even the date of checkup and when I reported the nose bleed and short breath even though that was the case I was discharged and spoke to Palesa who was rude who never had a way of speaking to me. And on the night of the 2nd I was attended by Sister Qaqa on shift when I could not breath she had told me to drink water there’s nothing she can do and I must stop complaining all the time when I am feeling pains. I am really disappointed as of to date I did not receive the incident report form and to get the checkup date I had to call the hospital. Never ever will I ever go or refer someone to that Public hospital but paying big funds with my medical aid.