1 reviews | Active since Jun 2017
CAPE GATE MEDI-CLINIC YOU ROCK!!!
On the 16th April 2024, I went to Medi-Clinic Durbanville ER with excrutiating back pain. I explained to them that I have severe back pain in the kidney area. I was by now walking with a cane to support myself from the pain.
They then stuck me with needles 4 times before finally finding a vein to put up a drip. The first 3 times was a trainee nurse, the 4th time was a professional nurse.
They took a urine sample, gave me pain, anti-inflammatory meds and antibiotics intravenously whilst waiting for the blood test results.
Upon receiving the blood test results, they gave me a script for pain, anti-inflammatory and antibiotics and sent me home.
By the 19th April 2024, the pain had escalated to where I was unable to walk unassisted, stand, sit or lay down. My Mental wellness specialist told me to go straight to Cape Gate Medi-Clinic.
Cape Gate did the same as Durbanville upon check-in at the ER, but when the pain did not subside after the intravenous medication, the doctor (Dr Bell) immediately booked me for a CT scan. The CT scan showed that I had fractured vertabrae. Cape Gate immediately admitted me and the surgeon booked me for an MRI. The MRI showed that I had a fractured Thoracic discs, T6 to T8 and an acute fracture on the T11 disc.
I could not believe my ears. Durbanville Medi-Clinic could not have cared less to investigate the continued pain and sent me home. The doctor was curt and you could see that she could not have cared less to further investigate the cause of the pain I was suffering from. The only "light" at Durbanville Medi-Clinic was the gentleman who checked me into the ER. He was curteous and very respectful but the rest of the staff and their care is a disgrace to the medical profession. Durbanville Medi-Clinic.... You suck!!!
Cape Gate Medi-Clinic, in stark contrast, was amazing. Their staff was effective, efficient and very caring, ensuring my comfortability and checking on me regularly. The doctor was absolutely a joy to work with. He took no chances and sent me for a CT scan that picked up the fractures. This is the type of care and treatment one would expect from private mecical care. Cape Gate Medi-Clinic.... YOU ROCK!!
I have since had a spinal procedure at Cape Gate Mediclinic and have been bedridden for more than a month now with no income.
Is this how Mediclinic treats their patients even after completing their patient survey!! Its not as if they dont know, they are very aware!
Mediclinic when will you at minimum make contact with a patient that you negligently misdiagnosed like this?? Or is it not important enough for you??
I have since had a spinal procedure at Cape Gate Mediclinic and have been bedridden for more than a month now with no income.
Is this how Mediclinic treats their patients even after completing their patient survey!! Its not as if they dont know, they are very aware!
Mediclinic when will you at minimum make contact with a patient that you negligently misdiagnosed like this?? Or is it not important enough for you??
I anticipate that they are wishing that I will just go away and forget. However, that will not happen. The impact of the misdiagnosis on my personal life has been devastating. The old proverb: "Doctor's bury their mistakes", is not going to happen this time.
I anticipate that they are wishing that I will just go away and forget. However, that will not happen. The impact of the misdiagnosis on my personal life has been devastating. The old proverb: "Doctor's bury their mistakes", is not going to happen this time.