bad service at Medi-Clinic

My mother was admitted at Medi- clinic at Trichardt with stroke signs on Monday, we visited her on the same day when we came there, she was trying to go to the toilet without assistance she was confused most of the time, the bed linens were dirty it was not changed for the whole week; the time she spent there my sisters were the ones giving her a bath. when she was discharged today they were given a wheel chair only, they did everything by themselves. money is been paid for services that is pathetic and someone's life was at risk here, it seems the is no difference between Hydromed and the government hospitals