Bad Service and No communication

I went for an gallbladder removal at Mediclinic and they charge me now R4200... Firstly I went straight from the Specialist to hospital.. My experience at hospital... At reception I complete all forms and have to wait for somebody from the ward to fetch me.. I was sitting there for appr 40min....I believe whe is a they phoned for authorisation nr and the medical aid told them I have to pay the amount of R4200 in they could told me because then I would walk straight out by the hospital as I only receive Sassa and can't afford that money but they didn't... The specialist receptionist passed me and asked me why I'm still sitting there.. she took me to the ward.. In the ward they put me in a room and nobody attend to me until I told them doctor want to operate at 5..then they suddenly start with paperwork and still no operation clothes... when the theatre people arrived they was still busy with forms and give me theatre clothes that was way to small and was very uncomfortable... Out of theatre they put me in bed and I only see a nurse after that when they replace the bottle that put something in my vains... Nobody and I mean nobody attend to you and asked if you were OK..I did not even know there was food for me as nobody bring it to me.. during the night you could not sleep as the staff laughing and talk so loud that nobody can sleep in that place.. the breakfast was so oily and that after a galbladder removal???? Rediculous could not eat that... And now I have to pay them R4200 for such bad service and actually this was there fault as they DONT tell me that there is a Co payment..... I will Never recommend anybody to that hospital.. I will warn every person that want to go there and told them please make sure there is no Co payment they don't tell you about.. Now they put me in the situation where I must pay where I would rather walk with gallbladder stones as to pay that amount... (While I was at the specialist there was a lady complaining about the bad service of the hospital.. she was there for two weeks.. poor lady now I understand what she meant... which I listened whe to she was talking) and a please people think twice before making use of this hospital. (Account 98366)