Medexpress process puts you at risk of not getting chronic medication on time

Every time I deal with there is an issue. I have been at risk of getting my chronic medication numerous times. Once the order is made and Clicks does not have that generic in Stock they cannot change to a different one and have to cancel the whole order and you have to start the order process again. If they collect co-payment they don't advise that it takes a few days for the payment to be collected from your bank account. I have to spend so much time on the phone with them, which I really don't have, to order and try to resolve issues. There is nothing smooth about the process. I will go back to Dischem where the service is awesome and they also deliver.