HORRIBLE CUSTOMER SERVICE

This is an associate of Kaelo Consulting as well as Hippo. I have never had such a bad experience in my life, everything to do with this organization is shocking. All of their call center agents are *********** including their managers. I have logged a claim on the 18th of September and every time I call they tell me a different story. One of the shocking facts is in 2019 MedExpense doesn’t even have a website, What is SAD is they keep on taking contributions every month.