What an amazing experience!

A massive thank you to the Medela customer service team for their prompt response to my dilemma!

I logged the problem to the Medela information email address as per their website and received a response within 1 HOUR from Anne! No questions or evidence or long explanation of incident required. She ordered a replacement which I received the following morning before 10am.

What a pleasure to work with a company that goes the extra mile and values customer service so much, only one of the reasons that they are the best in the industry - makes me love my breastpump even more (if possible) :)

Thank you Medela!