1 reviews | Active since Sept 2015
******* employed at Mecer Muztek
I purchased a brand new Mecer laptop. After a year it started to give me problems. The laptop would not turn on. I called the Muztek number on the bottom of the laptop and explained what was going on with my laptop. I was told that it could be a problem with the motherboard. I sent the laptop back in to be repaired. It was fixed and has never given me problems since. However when it was sent in it was sent in with a brand new battery charger with black writing on it. it was however returned with a bruised and battered up old battery that did not even last 10minutes off the charger. The battery how miraculously had red writing on the inside and the sliding clasp that allows you to take the battery in and out was not completely broken and you could not take the battery out without using force. <br> I am extremely disappointed in that not only did I get a faulty laptop with factory defects on the motherboard. But I was also a victim of the ******* that work in the Mecer repairs department who help themselves to clients parts when they have come for help. <br> This was my first time buying a Mecer I normally use HP but I was impressed with the specs of the Mecer so I gave it a try. DISSAPOINTD
Kindly note that this matter was resolved between the customer and the dealer. The accusations made by this customer has no merit and is defamatory.
We have been unable to contact Zemi5 after numerous attempts to do so.
Zemi5 did however agree to remove the false statement the last time that the Customer Care Manager spoke to her.
Regards
The Customer Care Team
Kindly note that this matter was resolved between the customer and the dealer. The accusations made by this customer has no merit and is defamatory.
We have been unable to contact Zemi5 after numerous attempts to do so.
Zemi5 did however agree to remove the false statement the last time that the Customer Care Manager spoke to her.
Regards
The Customer Care Team
