RIDICULOUSLY BAD SERVICES STANDARDS

My car went in for a service. The consultant does not communicate with her customer and is always defending herself even though she is at fault. It happened more than once and every time it was bad communication.

My car was returned, expected to be cleaned but had dirty fingerprints on the window. I had to phone the consultant more than once to get feedback and I was told to bring the car back, enjoy coffee so that they can get the car cleaned. How must one just take off from work to bring the car in.

The joystick of the car also suddenly stopped working and when asking if they can check if this had an error when the car was booked in, I had to wait for almost 2 weeks, phoning the consultant and asking for feedback just to hear that it was not their fault as no errors were shown.

It is an electrical part and can brake at any time without prior noticeable trouble.

I must agree with previous complaints, this branch does not care about customers at all.