MDN plumbers will leave you with an electrical fire hazard

Monday geyser burst and replaced. Geyser is a solar adapted geyser. Temperature stays on the low 40s all day long. No change at all. Tuesday, call back to get them to fix the leaking tap in the roof. I ask if the solar working because no change in temperature, 41 all day long. The reply is that of if I have hot water, it’s working. But hardly takes interest in the fact the timer was on and that that heat is from eskom. Wednesday, temperature drops from 45 -43 at the peak of the day. Thursday, 37 all day long being the warmest and with the most sunlight of the week. Findings with video footage sent to the owner as well. If you want to see the footage, just ask him for it.

components ripped out when the old geyser was taken out of the roof. A written report and video footage from independent solar geyser installer. 1. Custom Flange 2. Gasket for flange 3. DC element 4. Cut out switch 5. AC thermostat

Findings: MPPT is working Cut out switch disconnected and the probe was take with MDN Extension cable left behind DC cables have been connected to the ac thermostat And the Earth wire exposed - leaving us at risk of electrical fire, NOTE installations have to be earthed! Primary school science! The solar panels will never power the geyser

On top of all of that their technical lead had the notion to tell me how many years he has in solar geyser installations and that he should rather speak to my husband- Shame, I was having such a bad day and maybe my husband would understand better! That the solar is connected and that it just not hot enough. their plumber asked me what I know about solar! Enough to enrage one. DO NOT USE MDN PLUMBERS UNLESS YOU WANT TO BE LEFT WITH A FIRE HAZARD. NOR LET YOUR INSURANCE ASSIGN THEM TO DO THE JOB.