FN
Faith N
1 reviews | Active since Dec 2021
01 Dec 2021, 16:33
Unsatisfactory services
I app**** for help with Mdalisu financial services but never signed contract with them but yet still deducting my account every month even though I never received help from them, when I try to call them, No one is assisting and even ending my calls and this is costing me alot to call them as am currently outside south africa as call rates are too high
Helpful (0)
Replies (3)0
Replies (3)Mdalisu's replyOfficial
01 Dec 2021, 16:40Good day, Ms. Faith.
We did try to call you numerous times, but your phone is not being answered, we then sent you an sms and there has still been no response from you.
You have not provided your email address and have not submitted your documents in order for your file to move to the service department.
How would you like us to be in contact with you in order to provide a satisfactory service to you?
We did try to call you numerous times, but your phone is not being answered, we then sent you an sms and there has still been no response from you.
You have not provided your email address and have not submitted your documents in order for your file to move to the service department.
How would you like us to be in contact with you in order to provide a satisfactory service to you?
Mdalisu's reply01 Dec 2021, 16:40
Official
Good day, Ms. Faith.
We did try to call you numerous times, but your phone is not being answered, we then sent you an sms and there has still been no response from you.
You have not provided your email address and have not submitted your documents in order for your file to move to the service department.
How would you like us to be in contact with you in order to provide a satisfactory service to you?
We did try to call you numerous times, but your phone is not being answered, we then sent you an sms and there has still been no response from you.
You have not provided your email address and have not submitted your documents in order for your file to move to the service department.
How would you like us to be in contact with you in order to provide a satisfactory service to you?
FN
Faith N's updateReviewer Update
01 Dec 2021, 16:52I called your consultants, and give them my Saudi numbers +*** or use my email ***
FN
Faith N's update01 Dec 2021, 16:52
Reviewer Update
I called your consultants, and give them my Saudi numbers +*** or use my email ***
Mdalisu's replyOfficial
01 Dec 2021, 16:54This is only the only communication that you have made.
Your details are well received.
Your details are well received.
Mdalisu's reply01 Dec 2021, 16:54
Official
This is only the only communication that you have made.
Your details are well received.
Your details are well received.
