Unhappy Clients

Good day,

I am quite disappointed with how our application has been managed. We joined the company expecting support with our debt review issue. Since we became clients in May, we have not received any feedback calls or communication of any kind. Meanwhile, funds continue to be deducted from our accounts, and whenever we inquire, we are either ignored or promised a callback that never happens. We were informed that a fee of R225 would be deducted to cover the company’s efforts in negotiating a discount with our creditors. However, we have yet to receive any updates on whether these negotiations were successful.

This level of service is unacceptable. We expect immediate clarity on the status of our application and prompt communication moving forward. Please advise what steps we need to take to ensure Mdalisu gives this matter the urgent attention it requires.