Unhappy client

Worse and annoying company Mdalisu attorneys they not answering they phones even Emails 😒, they debited my money end of June yet told them to start end of August and have to call them and they'll promise to get back to Me bt nothing and they said will get my money 15 to 30 day's bt nothing and when i call them they said they emailed me the refund form bt nothing till today and want my 1250