Unhappy client

I contacted them in June 2021, after I saw their adverti*****t that they assisting people to clear their names. I have signed contract , I have paid the amount we agreed on which was 6 instalments, (R1000 x 6) fully paid them in December with out skipping any month . I have been making follow up calls until today trying to find out about the progress on my file, the answer I will get is we will call you back, the answer I got today was we still needs to check with our legal departments we not sure what's happening, I even introduced my brother to Mdalisu since they were promising me heaven and earth , my brother paid them he is also disappointed like me with their service.

I went and signed contract with Mdalisu because 1. They were a black owned company, 2.Proudly South African company therefore I trusted and have soo much hope that they will assist as they know and understand a black person struggles.