K
Kwanele

1 reviews | Active since Mar 2025

19 Jan 2026, 11:29

Poor Customer Service

I would like to express my dissatisfaction with Mdalisu. I signed up with them but later cancelled my contract. Since November, I have not received my reimbur*****t, and despite the cancellation, they continue to deduct money from my account. Additionally, I had a negative experience with their rude staff, particularly a lady named Sinothile Bhengu. Now, when I try to call them, their phone lines do not go through.

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Replies (1)
Mdalisu
Mdalisu's reply19 Jan 2026, 11:37
Official
Hi Kwanele,

Thank you for bringing this matter into our attention, we're sorry to hear about this experience and understand your concern. Please note that a consultant from our team will be reaching out to review the situation and assist you accordingly.

Mdalisu Team