TC
Tman C

1 reviews | Active since Aug 2016

05 Nov 2025, 09:50

No service from

Poor communication and very sluggish service delivery. I have unfortunately selected this service provider as my new debt counselor for the clearance certificate. Transfer letter was submitted to them twice and still no communication from them.

0
Replies (2)
Mdalisu
Mdalisu's reply05 Nov 2025, 10:33
Official
Hi Tman,

Thank you for bringing this matter into our attention, We’re very sorry to hear about this experience and understand your concern. Please know that a consultant from our team will be reaching out to you shortly to review the situation and assist you accordingly.

Mdalisu Team
TC
Tman C's update10 Dec 2025, 21:31
Reviewer Update
Good day,
Im still waiting for the clearance certificate. Helpdesk and the appointed debt counselor not responding to my multiple emails. I have sent you all required documents but not getting any assistance. My debt review balance is now showing zero on my credit profile but the flag still remains.