Mdalisu debt review

I was interested in the service of this company but after reading their reviews and realizing that it is going to take me back I canceled their service, they don't have any documents from myself but it's two months now they are taking money from my bank account. I ve sent numerous emails to them but I am not getting any help, I phoned and they told me to write an email and the bank says I must talk to them, Ncr is my last hope as I don't want to change my bank