I had an issue with a retail store about my credit account that I opened but never once used it nor took anything on credit but I ended up owing money I didn't know about and now the account is disputed

I had an issue with a retail store about my credit account that I opened but never once used it nor took anything on credit but I ended up owing money I didn't know about and now the account is disputed. I'm pleased and very much appreciate the service provided @Mdalisu. I hope in the future we will work together once again and receive the same best service again. Thank you.