Frustrated and think I am being ****med

Its quite obvious that I made a bad choice by choosing this company to assist me, I came across their details on Facebook initially after someone posted that they assisted them and I saw an article posted by a agent of theirs by the name of Nqobile. I made contact with Nqobile and she called me and explained that they can assist with removing me of debt review, we agreed that I will make payments over 6 months, an amount of R1250, I was called the next day by someone else who activated everything and activated the debit order on my account. I was told by Nqobile and the person that called me that within 3 months I should start seeing results and more or less within 3 months I will get removed from debt review, I sent them all the requested documents. My payments have been going through successfully every month from my account and I made my 3rd payment on the 25th of August, I didn't say anything to them within these 3 months or follow up as I was waiting patiently and I decided to contact them to find out what is happening after my 3rd payment went through, I was told I need to contact the service department which I did. I was struggling a few times to get through and when I eventually got through, I was told that there was a delay because they are still awaiting a 17.w form from the debt review company. I phoned back a couple of times and then the agent whos name is Portia advised me that it seems like they struggling to get the 17.w form from the debt review company so they are going to get assistance from another debt review company they work with to get the 17.w form. After a few days again I followed up and they said that they have now got the 17.w form, this was last week and they are going to send me a affidavit that I need to complete and send back the next day in order for them to go to court to request the removal and more or less , everything should be done within 2 weeks. I have since not received any affidavit or feedback from them, I have e mailed Portia from the service department on the e mail address *** but I'm just being ignored, I tried calling this person as well but they don't answer, I have also sent numerous messages to Nqobile but she's just ignoring me. I managed to after many attempts yesterday get in contact with one of their numbers and the agent there had a look at my file and is now saying that they busy with it and it can take another 3 months for everything to be done so its quite obvious that I am being played with here. They obviously just collecting peoples money and promising a service that they never deliver on. Why did they only start saying something after I phoned them after 3 months and now I am being advised one thing and then a whole different story after that that it will take another 3 months. I have since read a lot of complaints on hello peter and facebook about people that have also been messed around by this company and it seems like they are just ****mers that are using people and eating their money. I'm extremely upset about this as I needed the help urgently, had I known I wouldn't have signed up with these ****mers but If I don't receive a solution or some proper feedback soon , I will reverse the payments and ensure that not a cent further is paid to them, I can't be paying ****mers that play with peoples lives.