NB
Nomboleko B

1 reviews | Active since May 2024

25 Mar 2025, 11:45

Cancellation of Contract Before Signing

I am writing to express my disappointment and frustration with the poor customer service I received from Mdalisu Financial Institution. On 25 March 2025 I contacted your customer service department regarding reversing debit order, but the experience was unsatisfactory

0
Replies (2)
Mdalisu
Mdalisu's reply25 Mar 2025, 17:31
Official
Hi, Nombeko

Thank you for bringing this matter to our attention.

Kindly expect a call from one of our friendly consultants

Mdalisu team 
NB
Nomboleko B's update28 Mar 2025, 11:28
Reviewer Update
I am writing to express my disappointment and frustration with Mdalisu Financial refusal to refund me for services/products that I did not receive or was not satisfied with. Despite my repeated requests, I have been informed that I am not eligible for a refund.