Can i get my account cancelled plzz

Hi guys i would really like u to.help me since this company does not want to help ..i joined the account with hope tht they will help me sort out my accounts ..now i want them to stop my account coz i wont be zvle to pay they telling me i should send a prof tht i nolonger work ..its not like its their money tht am crying for its my money and i wnt to concell my account with them coz i dnt even see wher they helping me