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Busisiwe M

1 reviews | Active since Oct 2023

25 Jan 2024, 14:02

bad service

I requested the cancellation of the debt order last year as I did not proceed with the service, but they are still debating it. I spoke to Phumizile who did not assist me.

0
Replies (4)
Mdalisu
Mdalisu's reply25 Jan 2024, 14:11
Official
Hi Busise

KIndly note that a consultant will be in touch with you.

Mdalisu Team
Mdalisu
Mdalisu's reply25 Jan 2024, 14:20
Official
Dear Busisiwe we acknowledge your complaint , we apologies for any inconvenience caused . Mdalisu prides itself in always providing the best service to its clients. please kindly expect a call from our service department on *** to try get matter resolved.   
BM
Busisiwe M's update26 Jan 2024, 12:22
Reviewer Update
They debited R1250 from my account, claiming it was an admin fee. However, they promised to cancel everything yesterday. I want my money back and will report this *****ulent account to the ombudsman. want my money back and will report this *****ulent account to the ombudsman.
Mdalisu
Mdalisu's reply27 Jan 2024, 09:31
Official
Hi Busisiwe

A consultant will be in touch