STAFF THAT COULDN'T CARE LESS!!

After accompanying a colleague to Jam on 27-02-2015, at the branch in Woodmead, I realized I left my phone at the counter after paying. I came to this realization after 30 minutes of leaving the store, and I rushed back to Jam. After being told that they hadn't seen my phone, a lady who was assisting us by the name of Fancy, came to me with a very bad attitude saying that she doesn't remember serving me she only remembers serving my colleague. after that senseless argument she then offered that we view the camera footage because I wouldn't leave and was insisting that I left my phone on the counter. While viewing the camera footage it was evident that I left my phone on the counter, however I didn't view it further enough to find out who had taken it from the counter because Fancy had to open the cash safe and I had to wait outside her office. while in there she made comments about me (in Zulu) saying that \this lady must just wait because we are working here"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;742071;1252;13;2;0;0;0;0;2;NULL;NULL;NULL;15/03/02 13:06;15/03/02 11:18;No service ;8,01E+12;;***;The people at mahindra made me feel so uncomfortable u walk in there but no one will help they all just looking at u and don't ask to help. We I ask for some one to help they do it I a way that u rather want lo leave. I want to buy a bakkie from them I gave all my details and they don't even try to make a deal only welkom branch cam with a deal but still had all my bakkie details wrong. And try and give me a bad deal then I told them my bakkie details is wrong and they never call back Bloemfontein and Klerksdorp is the worst I'm still waiting on them for a answer it's almost 2 months now. Klerksdorp phone back but then they looking for someone els they don't even know they have the wrong number. All I can Say I have never seen such bad service ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;776263;852260;7;5;0;0;0;0;5;NULL;NULL;NULL;15/03/02 13:12;15/03/02 11:20;Great Service;;Kaylee and her team;***;Dear Kaylee, The Manager and their team<br> <br> Thank you for the wonderful and outstanding service, making my function a success! Everyone was extremely helpful and accommodating. It was really such a pleasure.<br> I would definitely have another function at the Square Boutique Hotel and Spa!<br> Well done to your team.<br> <br> Best wishes <br> Artisha;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;167018;696341;13;5;0;1;0;0;5;NULL;NULL;NULL;15/03/02 13:08;15/03/02 11:20;Great Service;MT***0;Theresa, Alex, Kegan, Tshepo,Rabia and Genevive;***;My car was booked in for February, 28, 2015. When the approval from the insurance was given, Hofbro informed me that it will take about 8 - 10 working days for the repair (deep scratches) to be repaired on my vehicle. I did not realize that the car rim was also damaged. On handing over the car Alex informed me of the affected rim and told me that he will speak to the insurance about that.<br> <br> I received a call from Theresa within 5 days that my vehicle was ready for collection which was really a great surprise for me. Alex: Thank you for keeping your word on doing your best in getting the car ready for me sooner. The staff members were all friendly and very efficient. Theresa: thank you for keeping me updated at all times Tshepo: thank you for the drop off and picking me up plus helping me with my wheel-chair in and out of the car. I am so grateful!<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;542021;874619;14;2;0;0;0;0;2;NULL;NULL;NULL;15/03/02 13:15;15/03/02 11:20;No communication on late delivery;;;;I have ordered 2 lunchboxes on 29 January 2015 and the delivery fee was paid the same day. After various follow ups they confirmed that the parcel will be send on 18 February. On 2 March still have not received it, I follow up and there reply was that they had problems and due to load shedding it could not have been send. The hope to send it by the end of the week. This was supposed to be a birthday present. Shocking service.<br> Groupon must carefully elect who's products they advertise.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;545730;877093;18;5;0;0;0;0;5;NULL;NULL;NULL;15/03/02 13:16;15/03/02 11:21;Excellent service from Solarscape;7,50E+12;;;Good day,<br> <br> I had issues at 5:30 in the morning with my Solarscape card. The system wasn't connecting and I wasn't able to load money onto the card.<br> <br> The gym assistant helped me and phoned Solarscape with the details of the issue.<br> <br> The very friendly Solarscape lady asked for my ID and had a free tanning sessions loaded onto my card while chatting to her.<br> <br> Minutes after that I was enjoying my free tanning session.<br> <br> Thanks for excellent service Solarscape!<br> <br> Marelize<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;822705;688462;20;2;0;0;0;0;2;NULL;NULL;NULL;15/03/02 13:11;15/03/02 11:22;Rude Sipho at MacDonald's Hatfield Pretoria;;Sipho (Manager);***;On the 1/03/2015 I went to get my self breakfast at McDonald Hatfield and there was a lady who was moping the floor while customers were inside. I got my breakfast and as I was walking out I slipped and fell because the floor was wet. I got hurt very badly and the lady that was washing/ moping the floor was very compassionate, she called the manager(Matha) that was on duty who was very worried and compassionate. She took my contact details to refer the matter to the senior manger, she genuinely apologized called to give me feedback regarding this incident. This morning 02/03/15 the Senior Manager (Sipho) Called to tell me that what had happen was unfortunate and there is absolutely nothing that the can do about it sorry, He was soo rude he was not sorry at all and I told him there was no need for me to speak to him and all they will just hear from my lawyer and he started shouting and telling me about a video and I told him that I have more than enough evidence on my side that was when I dropped the phone seeing that the conversation was not getting us anywhere.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;697837;818859;14;2;0;1;0;0;2;NULL;NULL;NULL;NULL;15/03/02 11:25;Damadged bath, manager does not respond;7,01E+12;;***;I spend thousands at CTM to renovate my bathroom. Bought a large corner bath. It was wrapped in thick plastic. We kept it in the plastic to protect bath, Bath was inserted and plastic was removed. The bath was covered with a thin layer of plastic, but it was full of grout and tile dust. After bath was inserted and fitted, we tiled, leaving the thin layer on. After removing it, we saw a thin hairline crack in bath. Contacted CTM manager and send him photos. He promised to resolve issue. Up until now he does not respond to calls from me or my husband or respond to voice notes left. The bath is suppose to have a 5 year warranty. I have saved a long time , to re do my bathroom, and now service like this!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;452103;707065;13;2;0;0;0;0;2;NULL;NULL;NULL;15/03/02 13:13;15/03/02 11:26;Refuse to refund;6,70E+12;Salesman / Dealer Principle;***;Disappointed. We ordered rings for our quad bike from Honda Menlyn. We ordered the 1st set of rings, as a standard size, but it was not the right size. We went back to the mechanic, and then called the spares salesman and Honda Menlyn from the mechanic's site with the size of the piston and returned the first set, which they took back and we paid for the 2nd set, there was a small amount difference between the 1st and 2nd set. When we got to the mechanic with the 2nd set of ring, it was again not the size given to the spares salesman. In desperation and to ensure that we might be 3rd time lucky, we then took the whole piston to Honda and asked them to order rings that will fit. We waited 3 months for this 3rd set, only to now find out that they now refuse to refund us for the 2nd set which was not the size as given to the spares department. They insisted that we paid in full for the 3rd set. Even the dealer principal refuse to assist us in this matter and refuse a refund of the 2nd set. He was rude and asked that we take the rings and just leave.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;822709;140;14;2;0;1;0;0;2;NULL;NULL;NULL;15/02/28 12:42;15/03/02 11:26;*********** Pick n Pay store Manager;8,21E+12;Japtha Mabuza;***;I am very disappointed with the appalling service I received from Pick N Pay in Tswelopele next to olifant.<br> I went to pick n pay to purchase Huggies nappies size 4 and when I got to the kids section there are prices on display which 1 reads \Huggies Dry comfort assorted size 2/3/4 and the price R118.90\"" and another reads \""Huggies Dry Comfort Assorted 56/66/76 and the price R159.99. so I took the size 4 huggies nappies which are prices R118.90 to my surprise when I got to the till the cashier tells me I must pay R159.99 because its size 4 Jumbo then I state that but nowhere on your price list does it state the difference"