VC
VANNESSA C

1 reviews | Active since Feb 2016

31 Dec 2021, 04:34

Online order and delivery pathetic service

Online orders and delivery disaster. I ordered my things 13 days ago and I am taking the public holidays into account, but also have not received my order. Their website says delivery will happen within 3 to 5 business days and we're way past that already. The courier company also still "waiting" for the package even though it says received by Depot and delivery date on the courier company website says deliver will be done on 30 December. It is now the 31st of December and still waiting.

0
Replies (1)
Jam Clothing
Jam Clothing's reply11 Jan 2022, 07:02
Official
 
Dear valued customer, 

We do apologize for the inconvenience caused in this matter and for the delay with your ONLINE order. Kindly furnish us with your order number and we will assist accordingly. 

We look forward to hearing from you.

Thank you!