Nightmare cashier and manager-Jam Platinum Square Rustenburg

<p>I went to Jam on Friday 9 September with my wife and child to buy some clothes for our son. After picking the items, I proceeded to the tills to pay. There was nobody by the till but a woman started walking from one of the isles to the till to help me . I put the clothes on the counter next to her till and turn around to walk 2 meters away to my wife to fetch our loyalty card. This whole process could not have been more than 10 seconds. I turned to go pay, only to find that the cashier tossed my clothes aside and she was now happily helping a white lady who came after me. I asked if there was another cashier to help me and why my clothes were simply tossed to the side. The cashier told me she had no idea if I was coming back or not and that's why she helped the other lady. I asked how she could ask such a question since I was not more than 2 meters away and in plain sight. I also mentioned that the very reason she came to the tills was to assist me and the least she could do was ring up my order or ask if indeed I'm no longer interested in taking the items.</p> <p> </p> <p>She became more and more rude until I asked for her manager. Her manager was clearly buddy-buddy with her because she simply took her side and did not bother to apologize. They even went as far as talking about me in Tswana thinking I didn't know the language. Needless to say, my entire evening was ruined after this whole incident. I told them I would follow the proper channels to lay a complaint and they said I was welcome to do so!</p>