JAM PLEASE DO BETTER

If I could give 1 star I would.

received my layby today and was not very happy with the service received at stonehill crossing Greenstone.

I returned one item after paying everything in full and they refused to give me a refund of the item. I was given a voucher instead which I am absolutely very unhappy about.

According to CPA as a client I am entitled to a refund of items I no longer want. I do not want a voucher please. Your store needs ro add more details on your slip like other stores regarding laybys.

Ackerman, PEP in fact any store allows a refund if items you no longer want. I returned home and the one item doesn't fit and I would like a refund of the voucher and the 1 item. Its only fair. The sales lady told me I can only get a refund within the 10 days of the purchase. How is tht possible when a layby is over 3 months. That doesn't even make sense at all Im not very happy at all and would like my refund please. Retailers can't just make up their own rules