Jam clothing disappointed

On 13/09/2026 at 12:00pm noon, me and my family was a Jam in Rondebosch busy doing some shopping. I have a busy 2 year old and constantly need to watch him. My 2 year old then liked a blue toothbrush and started playing with it and I then took it and asked the cashier to please scan it so that I may pay for it. When we were done shopping and everything was scanned and paid for my son then ran out of the shop with the blue toothbrush. My wife chased after him and I apologised to the cashier for my 2 year old just running out with the item. (It was payed for). I then went to the security to apologise which I did apologise sincerely and the security started accusing me of theft after I gave her/him the slip and showed that it was paid for and still I apologised. The security then counted wrong the 1st time and said that there was 10 items on the slip however she/he is counting 12 items. I then told the security to double check and then he/she found that they have made a mistake in counting incorrectly. The security did not evens apologise to me nor my family for falsely accusing us of theft. I then walked away and then again I apologised. I always buy stuff at that shop however this day me and my family got treated as if we are ********s. I would also want to know what happened to the security after this because I can go and press charges against the security for falsely accusations and for mis treating us