KM
Kagiso M
1 reviews | Active since Aug 2021
03 Aug 2021, 12:43
Band services rendered.
They are bad at communicating, the only time you will get progress is if you ask for it. And sometimes you will either have to ask twice or wait a whole 24hs to get a response. I could be wrong, however I am now lead to believe that the transferring of my property is being delaayed on purpose in favour of the current owner so that they may keep colleting rent on the Townhouse.
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McTaggart Labuschagne Incorporated's replyOfficial
04 Aug 2021, 13:47 Good day Kagiso, We acknowledge your review on Hello Peter and dissatisfaction with our service and we apologize therefore. We however wish to set the record straight. We are in no way purposefully preventing registration by delaying the transfer. We are only allowed to release our fees from trust for the services rendered upon registration. Therefore, we too are frustrated with the delay in obtaining clearance figures from the Municipality. The situation is unfortunately out of our hands. As the conveyancing firm, we are obligated to act in the best interests of the Seller and the Purchaser. We have gone so far as to draft the necessary Notice of Cancellation and Notice to Vacate for the Seller to deliver to the tenants. Further to the aforementioned, we provide progress reports on a weekly basis, not daily or bi-daily. We trust you find the abovementioned in order.
McTaggart Labuschagne Incorporated's reply04 Aug 2021, 13:47
Official
Good day Kagiso, We acknowledge your review on Hello Peter and dissatisfaction with our service and we apologize therefore. We however wish to set the record straight. We are in no way purposefully preventing registration by delaying the transfer. We are only allowed to release our fees from trust for the services rendered upon registration. Therefore, we too are frustrated with the delay in obtaining clearance figures from the Municipality. The situation is unfortunately out of our hands. As the conveyancing firm, we are obligated to act in the best interests of the Seller and the Purchaser. We have gone so far as to draft the necessary Notice of Cancellation and Notice to Vacate for the Seller to deliver to the tenants. Further to the aforementioned, we provide progress reports on a weekly basis, not daily or bi-daily. We trust you find the abovementioned in order.