WHAT A TURNAROUND IN SERVICE

I wrote a review on hellopeter about the poor service from their call center and numerous e-mails of the same that have been going on for months regarding a claimed outstanding account from Telkom I was not aware of that was handed over to MCS. MCS contacted me after the review was published on hellopeter. What a turnaround from terrible to great professional service however the call center is probably the problem. Candice Ince the team manager apologized and informed me the queries clerk Sherekha Moonilal will be handling the matter. From then on I was kept up to speed with the query progress dealing with Telkom. The matter seems to be resolved but one never knows with Telkom time will tel. Thanks Candice and Sherekha